Hotfix - Blank Drop-down Results in CaseView Risk Response Programs

If the "Results" drop-down options in any Audit Risk Response Programs are Blank and not showing relevant options, make sure:

  • Your engagement file is up to the date with the latest templates installed.

If your engagement file is up to date, please follow the instructions below.

1. Within the "Audit Control Documents (do not delete)" folder open the AO General Options document. 

2. Make sure that your last loaded profile is selected, and not left as default. If it is set as default, choose your appropriate profile relevant for this engagement by selecting the refresh button at the right side of the profile.

3. A message will appear "Profile has been successfully refreshed"

4. The drop-down options would appear.





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